Millennium Plus Return Policy
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RETURN POLICY Refunds will only be granted if all materials (Unit, hardware and original packaging) are received back within 30 days from the date of original shipment to you. Call 1-888-607-7685 to obtain your Return Merchandise Authorization Code (RMA#) To receive a refund* you must first obtain a Return Merchandise Authorization code. To avoid delays, boldly print it on the box, and indicate the reason for return. Include all original packing materials, manuals and accessories with the product. Failure to do so may void the refund. We recommend items be returned via FedEx or insured parcel post for proof of delivery. We also require that you re-use the original shipping carton and packing materials. You are responsible for all freight charges. However, you will be credited all reasonable and customary freight charges relevant to that item if product is damaged in original shipping, defective, or the wrong item was shipped. Please include the postal receipt in your return package. Items received after the return period plus reasonable shipping time may not be processed. Notification will be sent to the email and/or billing address provided should your return not be accepted. Items will be returned to you upon receipt of your payment of freight charges. Items received without a valid return address will be deemed abandoned if we are not contacted within 30 days. Ship items to: Return Center 2741 W. Southern Ave. Suite 6 Tempe, AZ 85282 We will do our best to process the return in a timely manner. Please allow up to 30 days for processing. Refunds will be credited to the original purchasing credit card account number only, or by check when the original purchase was paid by check. All exchanges, returns and refunds are made at the sole discretion of Horizon Technologies. *All refunds are subject to $35.00 shipping and handling fee and 15% restocking fee. WARRANTY Click Here for our Warranty. UNIT SALES AGREEMENT Click Here for our Unit Sales Agreement. |